I tend towards the factual, direct, and goal oriented, except for it being misinterpreted most of the time, too (oddly, I seem to have less problem being direct and to the point in-person or on the phone, and I can tell immediately when that unnerves people - but in that case, I have a MUCH harder time altering my word choice and etc., and I can tell when people are unnerved because they expect a whole lot of unnecessary blather to take place). However, some rare organizations do have a culture where everyone does use "factual direct and goal oriented" as normal. Which takes some getting used to after so much, "If it isn't too much trouble, I'd really appreciate it if . . . "
And on the other hand, sometimes it really does seem like a person IS using "factual and direct" in email to be rude. It's a fine line.
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timeasmymeasure
work email
Date: 2009-07-15 04:45 pm (UTC)And on the other hand, sometimes it really does seem like a person IS using "factual and direct" in email to be rude. It's a fine line.