this is not a journal title

Now that's interesting. When I walk in somewhere in person I'm usually more willing to be put on lower priority than when I call somewhere. Being put on hold on the phone is really boring to me, while if I'm there in person I can look at things around me. Also if I'm there in person I can understand better that the person in front of me is juggling three phone calls, her boss, two customers, and her computer crashed, while if I'm on the phone all I know is that she's ignoring ME.